OUR POLICY AND TARGETS
Operating in both conventional and containerized transportation Navlomar Maritime Ltd invested in staff’s training to ensure the employees are meeting the expectations of international shipping. Our main target is clients’ satisfaction therefore we keep continuous contact by telephone / e-mail, regular meetings with our worldwide partners or participating to worldwide specialized conferences.
Navlomar Maritime Ltd is committed to provide a high level of quality for all range of services in a manner which conforms to our Principals requirements and expectations. As a part of this objective, our company management established and maintains a quality system, which is planned and developed in conjunction with recognized bodies and our customers. This quality system is reviewed routinely to ensure its continued effectiveness and required improvements are made to meet principal expectations.
Our critical success factors are:
- shared vision
- quality of our people
- speed and accuracy of port information
- customer focus
The quality management system of Navlomar Maritime Ltd is in accordance with the requirements of EN ISO 9001:2008, EN ISO 14001:2004 and OHSAS 18001:2007 and addresses the activities of Port Agency Services.